Shipping Policy

At Huahanas, we are committed to providing clear, accurate, and transparent delivery information. This page outlines our shipping regions, processing times, delivery estimates, and related procedures.

1. Delivery Area

We currently ship to addresses within Ireland only. Orders placed with delivery addresses outside Ireland cannot be processed.

2. Order Cut-Off Time

Daily Cut-Off Time: 3:00 PM (CET)

Orders placed before 3:00 PM (CET) on business days (Monday–Friday) will begin processing the same day. Orders placed after 3:00 PM (CET), on weekends, or on public holidays will begin processing on the next business day.

3. Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).

Processing includes order verification, quality control, packaging, and preparation for shipment.

Please note that processing time is separate from shipping time.

4. Shipping Time

Once your order has been processed and dispatched, the estimated shipping time to Ireland is:

8–12 business days (Monday–Friday)

Delivery times are estimates and may vary due to:

  • Seasonal demand
  • Carrier delays
  • Logistics capacity
  • Customs procedures (if applicable)
  • Public holidays
  • High order volumes

5. Total Estimated Delivery Time

The total estimated delivery time consists of:

  • Processing time: 1–3 business days
  • Shipping time: 8–12 business days

Estimated total delivery time: approximately 9–15 business days from the date of purchase.

These timeframes are estimates and are not guaranteed. External factors beyond our control may impact delivery timing.

6. Shipping Costs

We offer free shipping on all orders within Ireland. There are no additional shipping or handling fees at checkout.

7. Tracking Information

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

You may also track your order at any time via: 👉 Track your order

Please note that tracking updates may take 3–8 business days to appear after dispatch.

8. Delivery Address Responsibility

Orders are shipped to the delivery address provided at checkout. Customers are responsible for ensuring all address details are complete and accurate.

We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.

9. Failed Delivery

If delivery fails due to an incorrect address or unsuccessful delivery attempt:

  • The package may be returned to the logistics facility
  • We will contact you to arrange a suitable solution

Additional shipping charges may apply for redelivery if the error was caused by incorrect address information.

10. Delivery Confirmation

Delivery is considered completed once the shipping carrier marks the package as delivered.

If you experience an issue after confirmed delivery, please contact us so we can assist in initiating an investigation with the carrier.

11. Secure Payment Methods

All payments on our website are processed securely via SSL encryption.

  • Visa
  • Mastercard
  • Maestro
  • Apple Pay
  • Google Pay
  • Shop Pay

12. Contact Information

If you have any questions regarding your order or delivery, please contact our customer support team:

Email: info@huahanas.com

Support hours: Monday – Friday, 9:00 – 17:00 (CET)

We aim to respond within 12–24 hours on business days.

Company Information

Shop Name: Huahanas

Company Registration Number: 76360601

E-mail: info@huahanas.com

Business Address: Ten Katestraat 35, 6531 EE Nijmegen, Netherlands